I also have the same problem. Early on in the course the program would kick me offline. Every time this would happen my clock time would be reset back to zero. I talked to someone on the phone at your company who got online with me and found the problem. The program started working correctly after that. I finally completed the course but the exam was locked out because of me being almost 9 hours short of my desk time. What do I need to do to correct this problem. I don't think anyone could finish this course and be 9 hours short! Thanks in advance for some help.
Not bad I completed and it states I only have 15hours go figure
the support people here suck... I still had 9 hours left after completing the course. opened a ticket and they haven't done a thing.
I agree! The support here totally sucks! All I could reach was a voice mail system that no one ever responded to and a computer generated and response chat system. No support whatsoever.