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No Course Completed Credit

Course completion not reported to state or AMP.  Course was completed and all documentation sent on 3/9/2016.  I'm told it normally takes 24-48 hours to report but, after 12 days my course completion has not been forwarded to the state or AMP to allow me to take my state's certifying exam.  I called customer support on Sunday and was promised that this would be escalated on Monday and I would receive an email notifying me that my results would be forwarded to the state.  I called again on Monday with a promise that it would be taken care of by end of day.  It is now 11:22pm and 360 still has not reported my course completion to the state or AMP.  This seems to be a regular problem with this company according to other complaints.

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