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Course Locked

I accidentally entered the wrong answer for one of my security questions, and now I can't access my course. I've been waiting for an email for over an hour now. Help please.

30 people have this problem

Hi @Cindy Corvera,

It appears your course has been unlocked .

You may now continue taking your course.

Thank you.

i need my course unlocked i answered one of the security questions wrong. how can i unlock my course ? 

So much for great customer support available 24/7. 

1 person likes this

need course unlocked asap please

I need my course unlocked ASAP!! This 24/7 Chat customer service is ALL LIES! Nobody is available!

1 person likes this
No puedo acceder a mi curso
Course locked what do I do next do I have to pay again

If I answered a security question wrong how do I get my course unlocked?!!!!!

My course is locked
My coarse is locked!!
My course locked at the assessment page with 20 questions when I was 40 min into the course. How do I get back into the course to resume taking it?


i accidentally press the enter key and it locked me out


my course is locked ,,how do i unlock it ,,

1 person likes this


when i login to continue my course, the circle keeps clockwise n never stops to start the course