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Cannot find course I just bought

I bought a course and got billed for it, but it is not in My Courses nor in my order history. And when I try to log in, it says my username and password is incorrect. 

5 people have this problem

Paid for a course and it is in my order history but not available in dashboard 

1 person likes this

Hi @Cody Hildebrand

We apologize for the delay.  We have sent you an email with your access information to your enrolled courses.

Thank you for your patience.

Hi @Karen

We apologize for the inconvenience.  We were able to confirm your payment.  It appears the account was not created automatically.  Kindly let us know what course/s you purchased?  We will be manually creating your account.

We sent you an email, kindly reply with your course information.

Thank you.