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locked out and no help.

I have not spoken to anyone need help Im locked out test was in Spanish and I need it in engish, don't understand why so hard to get in touch with people.

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Hi @Evalyn Gomez

Upon checking, it appears you tried to take the Final Examination of the Spanish version of the course but was not able to meet the passing rate on all attempts.  Please be advised that your course has been switched to the English version as a onetime courtesy.  You will need to take the course from the beginning before you can take the final exam.

You may now access your course to begin.  Please let us know if you need further assistance.

Thank you.