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Can't e-mail employees the course

I am trying to e-mail the employees that I registered so they can take their OSHA 10 class. Employees are not receiving e-mails. No one answers the customer service phone or chat option. Support e-mails state someone will return my call within 24 hours and that is not happening. I have 30 employees that are needing to do their training and I am stuck. I NEED HELP! I have real concerns based on other customer complaints that this is an issue for many.

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Hi @Allison Connor

Thankyou for contacting

Upon checking, one of our support associate have assisted you with your request.

For further assistance, please feel free to contact us any time.

Thank you.