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i can not find my course

I purchased a course and was billed for it. It is not in my dashboard or anywhere to be found. I need this Asap. I have called help desk numerous times and even online chatting. 


I've had the same problem with courses purchased over a week ago.

@Jessica Salinas

It shows that a refund has already been processed and the course has already been dropped from your account.



CyberSource Merchant ID
Date and Time
Request ID
Merchant Reference Number
Name
Email Address
Card Type Amount
Account Suffix
Applications
a360trainintl
Jun 09 2017 06:24:15 AM
4969894548996416704086
6131671
JESSICA SALINAS
 
 Visa 8.79 USD
5768
Credit Card Credit
a360trainintl
Jun 07 2017 02:49:43 AM
4968037832746122503087
6131671
JESSICA 
 
 Visa 8.79 USD
5768
Credit Card Settlement
a360trainintl
Jun 07 2017 02:49:42 AM
4968037822576122003087
6131671
JESSICA SALINAS
jessicasalinas2004@gmail.com  
 Visa 8.79 USD
5768
Credit Card Authorization