When you have completed your course and closed the player window, please go back to the My Courses page and refresh the screen. The Print Certificate link will show in blue text underneath the course name. If you don't see it, you must refresh your browser using its "Refresh" located near the top of your screen.
For your course credit information, you may also check your regulatory agency’s website. Please note that it typically takes 3 – 5 business days after course completion for credits to appear.