You may request another gold seal as many as you need by contacting our Customer Support hotline 877-881-2235 or by sending an email to You will have to pay $10 fee per gold seal and provide the mailing address to where we will mail out the seal.

Once you have received the seal, you will need to print out your online completion certificate from your LMS account and place the gold seal on the bottom left corner directly adjacent to the colorful seal that is printed on your certificate. Your online certificate of completion is always available and you can print it out anytime.

For further questions and clarifications, please feel free to contact our Customer Support Team.