Frequently Asked Questions

How can I move on to the next slide?
You may need to scroll down in your exam window within the RPS module to see the Next or Begin Exam button to move to the next slide.
Wed, 21 Mar, 2018 at 2:01 PM
I don't see the next screen button?
You may need to scroll down in your exam window within the RPS module to see the Next or Begin Exam button to move to the next slide.
Wed, 21 Mar, 2018 at 1:22 PM
What if the web camera, mic or screen sharing is not working?
Your exam will be denied if the RPS module is not able to access these things for any reason.
Wed, 21 Mar, 2018 at 1:25 PM
Can I take the exam on a mobile phone or tablet?
No, we do not have this capability at the moment, but we are working on making this compatible with mobile and tablet devices.
Wed, 21 Mar, 2018 at 1:25 PM
What if I exit the browser before finishing the exam?
Your exam will not get proctored if you do not finish and pass your exam.
Wed, 21 Mar, 2018 at 1:25 PM
Can I speak with the proctor?
No. Due to the exhaustive requirements of proctoring exams diligently it is not possible for the proctors to take questions. Our proctors are highly-qualifie...
Wed, 21 Mar, 2018 at 1:26 PM
Will I be given the reason if my exam is denied approval by the proctor?
Due to the high volume of exams that are proctored daily, it is not possible for us to document and share the specific reasons for exam disapproval. The exam...
Wed, 21 Mar, 2018 at 1:27 PM
Why do I need to take a proctored exam?
Regulators require that students take a proctored final exam with an approved provider to be eligible for a credit.
Wed, 21 Mar, 2018 at 1:27 PM
Will my exam get proctored if I fail the exam?
No.
Wed, 21 Mar, 2018 at 1:28 PM
How much time does it take for the exam to be proctored?
It takes 3-5 business days for an exam to be proctored and a total of 3-7 business days for the completion certificates to be delivered.
Wed, 21 Mar, 2018 at 1:28 PM